Technical symptom
It stopped, vanished or showed an error
Start with AI Errors. Test a short harmless request in a fresh chat, save important work outside the chat, and check the provider’s official status page.
Start here
Identify the kind of AI problem before trying to fix it.
A technical failure, a product limit, a safety refusal, an unclear prompt and an account restriction are different problems. This page helps separate them.
Boundary or refusal
It said it could not help
Start with AI Refusals. Explain the legitimate purpose and ask for a high-level, educational, preventive or privacy-respecting answer—without trying to bypass safeguards.
Prompt problem
It misunderstood or gave a weak answer
Start with Prompt Help. State the task, useful context, desired format, boundaries and how important claims should be checked.
Product limit
A feature, upload or account option is missing
Use Accounts and Access for general explanations, then use the provider’s official help pages for plan, region, rollout, billing or account-specific details.
Image problem
The image failed or the edit looks wrong
Use Image Generation Help. Separate composition problems from policy, identity, copyright and text-rendering limits.
Reliability problem
The answer may be inaccurate
Read Why AI Sometimes Makes Things Up and How to Ask for Sources. Verify important claims outside the AI chat.
Important boundary
This site explains; it does not inspect accounts.
Do not send passwords, API keys, payment details, private prompts, personal records or sensitive screenshots. Product-specific account and billing problems belong with the official provider.